Find a suitable time and complete a request with ease.

A customer booking flow and team calendar concept for service businesses.

This is a sample concept created for a fictional brand. It is not a client project or a live product.

Review your appointments.

Sample interface · Not a live booking

09:30Introductory callConfirmed
11:00Maintenance appointmentPending
13:30Review meetingConfirmed

Where did the idea begin?

Rota is a fictional service business concept exploring a single flow for appointment requests, customer time selection and team scheduling.

How did we approach it?

Customers can review services and available times, while staff have a view of incoming requests. It illustrates an interface direction rather than a live booking service.

Who is it for?

Customers choosing a service and time, and teams managing the day’s schedule.

Which question does it address?

Collect customer requests in a way that respects the business’s capacity and working rules.

The elements behind the experience.

  • 01Clear service and time selection
  • 02Visible request status
  • 03A shared view for customer and team needs
Booking flowCalendar interfaceWeb application

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